Quality

The Bigfork Valley experience

At Bigfork Valley, we strive to treat every patient as if he or she were a family member or a friend. That commitment has earned us top marks in the quality of the health care experience since surveys of patients with recent hospital stays began in 2006. Below are graphs showing the results of these patient surveys for the most recent data update covering the period April 2023 through June 2023.

The national survey is called Hospital Consumer Assessment of Healthcare Providers and Systems, or HCAHPS. Learn more about how the survey works.

Patient survey results

Recommend the hospital

Percent responding Yes they would definitely recommend the hospital.

 

Percent responding Always to how often doctors communicated well with patients.

Communication with nurses

Percent responding Always to how often nurses communicated well with patients.

Responsiveness

Percent responding Always to how often patients received help quickly from hospital staff.

 

Quiet at night

Percent responding Always to how often the area around the patients’ room was quiet at night.

Room cleanliness

Percent responding Always to how often the patients’ rooms and bathrooms were kept clean.

Discharge instructions

Percent responding Yes to being given information about what to do during recovery at home.

Hospital rating

Percent responding with a rating of 9 or 10 on a scale from 0 to 10.